Crisis and emergency management : a guide for managers of the Public Service of Canada / by Patrick Boisvert and Raphaël Moore; Issued by CCMD Action-Research Roundtable on Crisis Management. : SC94-101/2003

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This guide is designed to help managers in the federal public service effectively manage crises and emergencies. It outlines the crisis and emergency management process, provides an overview of the legal framework and policies related to crises and emergencies in the federal government, describes the roles and responsibilities of the main actors involved in responding to crises and emergencies, describes lessons learned from the experiences of public service managers, and discusses communications management during a crisis or emergency.

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publications.gc.ca/pub?id=9.665071&sl=0

Publication information
Department/Agency Canada. Canadian Centre for Management Development.
Title Crisis and emergency management : a guide for managers of the Public Service of Canada / by Patrick Boisvert and Raphaël Moore; Issued by CCMD Action-Research Roundtable on Crisis Management.
Publication type Monograph
Language Bilingual-[English | French]
Format Paper
Other formats Electronic-[French], Electronic-[English]
Note(s) ISBN (0-662-67503-7) printed on this publication has been cancelled
Publishing information Ottawa - Ontario : Canadian Centre for Management Development 2003.
Binding Softcover
Description viii, 35p. : references ; 28 cm.
Catalogue number
  • SC94-101/2003
Subject terms Emergency preparedness
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