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| 01349cam 2200265za 4500 |
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| 001 | 9.826523 |
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| 003 | CaOODSP |
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| 005 | 20221107144615 |
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| 007 | cr ||||||||||| |
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| 008 | 161027s2016 quc o f000 0 eng d |
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| 040 | |aCaOODSP|beng |
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| 043 | |an-cn-qu |
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| 086 | 1 |aCC371-4/2016E-PDF |
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| 110 | 1 |aCanada.|bTelefilm Canada. |
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| 245 | 10|aCustomer service charter for Telefilm Canada's clients |h[electronic resource]. |
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| 246 | 16|aTelefilm Canada - customer service charter (who to talk to) - July 2016 |
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| 260 | |a[Montreal] : |bTelefilm Canada, |c2016. |
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| 300 | |a7 p. |
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| 500 | |aIssued also in French under title: Plan stratégique Charte de services aux clients de Téléfilm Canada. |
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| 500 | |a"Updated: June 2016." |
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| 520 | |a“This Charter sets out the standards of service you can expect from Telefilm in the delivery and administration of our programs. It also explains how you can stay informed of our activities and to let us know if you have a concern or complaint, as well as offers tips on how you can help us to better serve you.”--p.2. |
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| 692 | 07|2gccst|aCustomer services |
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| 692 | 07|2gccst|aFilm industry |
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| 775 | 08|tCharte de services aux clients de Téléfilm Canada |w(CaOODSP)9.826527 |
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| 856 | 40|qPDF|s283 KB|uhttps://publications.gc.ca/collections/collection_2016/telefilmcanada/CC371-4-2016-eng.pdf |
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