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008170714s2016    oncd    o    f000 0 eng d
040 |aCaOODSP|beng
041 |aeng|bfre
043 |an-cn---
0861 |aBC92-96/2016E-PDF
24500|aWireless Code public opinion research 2016 |h[electronic resource] / |cproduced by TNS Canada.
260 |a[Ottawa] : |b[Canadian Radio-television and Telecommunications Commission], |c2016.
300 |a80 p. : |bcol. charts
500 |aIssued also in French under title: Recherche sur l’opinion publique concernant le Code sur les services sans fil – 2016.
500 |aCover title.
500 |a"Contract # 82082-160235/001/CY."
500 |a"Report Date: March 29, 2016.”
500 |a"POR#: 034-15."
520 |a“The CRTC has committed to evaluating the effectiveness of the Wireless Code and to use the results in the formal review process. The review of the Wireless Code over time assesses whether it meets and continues to meet its objectives, which includes ensuring that consumers are empowered to make informed decisions about wireless services. The overall objective of the research is to determine how consumers understand their wireless service contracts and their related rights and how that has changed over time. More specifically: To assess the extent to which the Wireless Code meets and/or continues to meet its objectives of ensuring consumers are empowered to make informed decisions about wireless services; and to determine how consumers’ understanding of their wireless service contracts and related rights have changed between the implementation of the Wireless Code to date”--Cf. Executive summary, p. 4.
546 |aIncludes some text in French.
69207|2gccst|aCommunications industry
69207|2gccst|aCodes of practice
69207|2gccst|aPublic opinion
7102 |aCanadian Radio-television and Telecommunications Commission.
7102 |aTNS Canada (Firm)
77508|tRecherche sur l’opinion publique concernant le Code sur les services sans fil – 2016 |w(CaOODSP)9.839026
85640|qPDF|s2.08 MB|uhttps://publications.gc.ca/collections/collection_2017/crtc/BC92-96-2016-eng.pdf