Wireless Code public opinion research 2016: BC92-96/2016E-PDF

“The CRTC has committed to evaluating the effectiveness of the Wireless Code and to use the results in the formal review process. The review of the Wireless Code over time assesses whether it meets and continues to meet its objectives, which includes ensuring that consumers are empowered to make informed decisions about wireless services. The overall objective of the research is to determine how consumers understand their wireless service contracts and their related rights and how that has changed over time. More specifically: To assess the extent to which the Wireless Code meets and/or continues to meet its objectives of ensuring consumers are empowered to make informed decisions about wireless services; and to determine how consumers’ understanding of their wireless service contracts and related rights have changed between the implementation of the Wireless Code to date”--Cf. Executive summary, p. 4.

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Department/Agency Canadian Radio-television and Telecommunications Commission.
Title Wireless Code public opinion research 2016
Publication Type Monograph
Language [English]
Other Language Editions [French]
Format Electronic
Electronic Document

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Note Issued also in French under title: Recherche sur l’opinion publique concernant le Code sur les services sans fil – 2016. Cover title. "Contract # 82082-160235/001/CY." "Report Date: March 29, 2016.” "POR#: 034-15."
Date 2016.
Number of Pages 80 p. :
Catalogue Number
  • BC92-96/2016E-PDF
Subject Terms Communications industry, Codes of practice, Public opinion