2018 Canadian Intellectual Property Office client satisfaction survey .: Iu71-4/56-2018E-PDF

"The Canadian Intellectual Property Office (CIPO) Client Satisfactory Survey was developed as a standardized measure of client satisfaction and conducted as a baseline in 2017-18 against which future waves can be compared to assess progress and trends over time. This project also included initial groups that informed the questions asked in the quantitative survey"--Executive summary, p. i.

Permanent link to this Catalogue record:
publications.gc.ca/pub?id=9.859283&sl=0

Publication information
Department/Agency Canadian Intellectual Property Office.
Title 2018 Canadian Intellectual Property Office client satisfaction survey .
Publication type Monograph
Language [English]
Other language editions [French]
Later edition 2022 Canadian Intellectual Property Office client satisfaction survey. [2022]
Format Electronic
Electronic document
Note(s) Issued also in French under title: Office de la propriété intellectuelle du Canada : sondage sur la satisfaction de la clientèle 2018.
Cover title.
Issued also in HTML format.
Also available online.
Publishing information Gatineau, QC : Innovation, Science and Economic Development Canada, c2018.
Description vi, 116 p. : charts.
ISBN 9780660272993
Catalogue number
  • Iu71-4/56-2018E-PDF
Subject terms Surveys
Client satisfaction
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