Contact Us

We appreciate your comments and questions, as they help us improve the quality of our services to you. You can contact us as indicated below.

By telephone

Hours of operation: Monday to Friday 8 a.m. to 5 p.m. ET
Telephone: 1-800-635-7943 or 613-941-5995
TTY: 1-800-465-7735

By fax

Fax: 1-800-565-7757 or 613-954-5779

By mail

Publishing and Depository Services
Public Works and Government Services Canada
Ottawa ON  K1A 0S5

By email or form

Before you contact us, please read our Privacy Notice Statement below. We also invite you to explore our Frequently Asked Questions and Help pages.

Important: The Internet is a public forum and electronic information can be intercepted. This is not a secure Web site. Please do not disclose unnecessary confidential information about yourself.

You can submit your questions and/or comments directly to or using the form below. Do not forget to enter your email address if you wish to receive an answer.

Privacy Notice Statement

Provision of the information requested on this form is on a voluntary basis. We will use the information for the purpose of responding to your questions/comments, and to improve our customer services. The information will be held in the Standard Personal Information Bank, number PSU 914 and it will be retained according to the retention and disposal schedule established for this bank.

Your personal information is protected under the provisions of the Privacy Act, which states that you have the right to access your personal information and request changes to incorrect information.

For more information about your rights, see Info Source. This is a Government of Canada publication available in major libraries, at government information offices and from constituency offices of federal Members of Parliament.