00778cam 2200229za 45009.828419CaOODSP20221107145033cr |||||||||||161130s2006 onc |o f|0| 0 eng dCaOODSPengn-cn---SC103-55/1-2006E-PDFHandling work situations [electronic resource] : complaints - workshop unit.Complaints[Ottawa] : Canada School of Public Service, [2006][16] p. : ill.Caption title.gccstLanguage traininggccstEnglish second languageCanada School of Public Service.PDF834 KBhttps://publications.gc.ca/collections/collection_2016/efpc-csps/SC103-55-1-2006-eng.pdf