00000nam 2200000za 4500 9.629558 CaOODSP 20221107134232 cr ||||||||||| 150407s2016 onc ob f000 0 eng d 978-1-100-23766-4 CaOODSP eng n-cn--- PS18-9/2014E-PDF Maslov, Anton, 1977- Measuring the performance of the police [electronic resource] : the perspective of the public / by Anton Maslov. Ottawa : Public Safety Canada, Research Division, c2016. ii, 61 p. Research report ; 2015-R034 Title from cover. "Building a safe and resilient Canada"--Cover. Issued also in French under title: Mesure du rendement des services de police : point de vue du public. Includes bibliographical references (p. 32-37). The aim of this project is to review and critically assess the current survey methods used to measure police performance in common law jurisdictions. The fact that police undertake a broad array of work calls for a multidimensional approach to measuring police performance. Both direct and indirect measures need to be used to evaluate police performance. Measurements of police performance through public opinion polling may be distinguished in two kinds: general and specific questions on satisfaction with police. The general questions on satisfaction with police are important to ask on surveys, but tend to be too general to understand that about which citizens are content or discontent when it comes to the police. The questions also tend to be unstandardized, inconsistent, and at times, have poor choice of wording on questions and response categories, making comparisons across time and place impossible. The specific questions on police performance tend to be used on surveys in an arbitrary manner, often without proper understanding of the meaning of the question and responses. This study used data sources current as of 2014. Changes since 2014 are not reflected in this document. Issued also in printed form. gccst Police services gccst Policing gccst Public opinion Canada. Public Safety Canada. Research Division. Mesure du rendement des services de police (CaOODSP)9.828937 Measuring the performance of the police : (CaOODSP)9.630160 Research report (Canada. Public Safety Canada) 2015-R034. (CaOODSP)9.817073 PDF 555 KB https://publications.gc.ca/collections/collection_2016/sp-ps/PS18-9-2014-eng.pdf