Collaborative work products and information technology / by Daniel Glenday. : Co28-1/126-1996E
The primary objective of this report is to provide a model of collaborative design that would be of interest to public-sector management (both federal and provincial) and trade unions. Of particular interest is the inclusion of sociologists into teams of system designers, management and unionized employees in the collaborative process. The data is derived from our own empirical research in four organizations in Québec and Ontario, an examination of two Canadian case studies and a review of the relevant research literature on participatory design and performance support systems. Lastly, the juxtaposition of text and context will serve as appropriate analogues that capture the relationship between training, information technology and collaborative work processes better than the often-used machine metaphor.--Executive summary
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| Department/Agency | Canada. Industry Canada. Centre for Information Technologies Innovation. |
|---|---|
| Title | Collaborative work products and information technology / by Daniel Glenday. |
| Publication type | Monograph |
| Language | [English] |
| Other language editions | [French] |
| Format | Paper |
| Other formats | Electronic-[English] |
| Note(s) | "The primary objective of this report is to provide a model of "collaborative design" that would be of interest to public-sector management (both federal and provincial) and trade unions. Of particular interest is the inclusion of sociologists into teams of system designers, management and unionized employees in the collaborative process. The data is derived from our own empirical research in four organizations in Québec and Ontario, an examination of two Canadian case studies and a review of the relevant research literature on participatory design and performance support systems. Lastly, the juxtaposition of "text" and "context" will serve as appropriate analogues that capture the relationship between training, information technology and collaborative work processes better than the often-used "machine" metaphor."--Executive summary. |
| Publishing information | Laval - Quebec : Industry Canada. 1995. |
| Binding | Ring binding |
| Description | 41p. : figs., references, tables ; 28 cm. |
| ISBN | 0-662-24079-0 |
| Catalogue number |
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| Subject terms | Information technology |