00000nam##2200000za#4500 9.647292 CaOODSP 20210615112613 ta 150407|1999||||xxc||||| f|0| 0 eng|d 0-662-27686-8 CaOODSP eng n-cn--- SC94-71/1999E Canada. Canadian Centre for Management Development. Citizen-Centred Service Network. Good practices in citizen-centred service / by D. Marie Blythe with D. Brian Marson. Ottawa - Ontario : Canadian Centre for Management Development. 1999. v, 176p. : references ; 28 cm. Softcover 02-31 2002-08-02 Customer services gcpds Federal government gcpds Public service gcpds Blythe, D. Marie Marson, D. Pratiques exemplaires d'un service axé sur les citoyens / (CaOODSP)9.680719 Good practices in citizen-centered service / (CaOODSP)9.695889