000 01237nam##2200265za#4500
0019.652129
003CaOODSP
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008150407|2010||||xxc|||||     f|0| 0 eng|d
020 |a978-1-100-17381-8
040 |aCaOODSP|beng
043 |an-cn---
0861 |aHP25-11/2010E
1101 |aCanada.|bDivision of Aging and Seniors.
24510|aAge-friendly communication - facts, tips and ideas
260 |aOttawa - Ontario : |bPublic Health Agency of Canada. |cc2010.
300 |a44p. : |breferences ; |c28 cm.
5203 |aWhether you run a business, a government program serving seniors, an agency delivering health information, or you work in a social service agency that supports seniors, you want to serve your clients and customers well. This guide offers practical and easy-to-follow advice, tips and additional sources of information to help you communicate clearly and effectively.
563 |aSoftcover
590 |a10-49|b2010-12-10
69007|aAging|2gcpds
69007|aInterpersonal relations|2gcpds
77508|tPour bien communiquer avec les aînés - faits, conseils et idées |w(CaOODSP)9.685107
7760#|tAge-friendly communication - facts, tips and ideas |w(CaOODSP)9.693986