| 000 | 00000nam 2200000za 4500 |
| 001 | 9.662389 |
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| 003 | CaOODSP |
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| 005 | 20210615120525 |
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| 007 | ta |
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| 008 | 150407|2001||||xxc||||| f|0| 0 eng d |
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| 020 | |a0-662-65396-3 |
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| 040 | |aCaOODSP|beng |
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| 041 | |aeng |
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| 041 | |afre |
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| 043 | |an-cn--- |
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| 086 | 1 |aBT22-76/2000 |
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| 110 | 1 |aCanada. |bTreasury Board. |
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| 245 | 12|aA policy framework for service improvement in the government of Canada / |cIssued by Service Improvement Initiative, Service and Innovation Sector. |
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| 260 | |aOttawa - Ontario : |bTreasury Board of Canada Secretariat |c2001. |
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| 300 | |aEnglish text, 17p. ; |c28 cm. |
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| 546 | |aBilingual |
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| 563 | |aSoftcover |
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| 590 | |a01-16|b2001-04-20 |
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| 690 | 07|aGovernment services|2gcpds |
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| 690 | 07|aGovernment policy|2gcpds |
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| 776 | 0#|tA policy framework for service improvement in the government of Canada |w(CaOODSP)9.805695 |
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| 792 | |tUn cadre stratégique pour l'amélioration de la prestation des services au gouvernement du Canada / |efre|w(CaOODSP)9.662390 |
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