Connecting with Canadians : pursuing service transformation, final report of the Government On-Line Advisory Panel to the president of the Treasury Board of Canada: BT22-93/2003
This report describes the client-driven changes needed for the federal government to meet Canadians’ needs for on-line information and services. It makes recommendations in four key areas: leadership, management and government, which stresses the importance of support at the highest levels; implementation strategies under the Government On-Line initiative; public service engagement to ensure public servants are committed to the success of transformation efforts; and communication and marketing to provide information about the transformation to Canadians.
Permanent link to this Catalogue record:
publications.gc.ca/pub?id=9.665275&sl=0
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| Title | Connecting with Canadians : pursuing service transformation, final report of the Government On-Line Advisory Panel to the president of the Treasury Board of Canada |
| Publication type | Monograph |
| Language | Bilingual-[English | French] |
| Format | Physical text |
| Other formats | Digital text-[French], Digital text-[English] |
| Parallel description | [French] |
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| Binding | Softcover |
| Description | English text, 34p. : graphs ; 28 cm. |
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