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Consumer complaints management : a guide for Canadian business / developed on behalf of the federal, provincial and territorial ministers responsible for consumer affairs.RG23-97/2002E-PDF

Permanent link to this Catalogue record:
publications.gc.ca/pub?id=9.691290&sl=0

Publication information
Department/Agency
  • Canada. Office of Consumer Affairs.
TitleConsumer complaints management : a guide for Canadian business / developed on behalf of the federal, provincial and territorial ministers responsible for consumer affairs.
Publication typeMonograph
Language[English]
Other language editions[French]
FormatDigital text
Electronic document
Other formatsPhysical text-[English | French], Physical text-[English | French]
Note(s)
  • The catalogue number (RG23-97/2002) and ISBN (0-662-66484-1) for the bilingual print edition have been incorrectly copied in this PDF edition.
Publishing information
  • Ottawa - Ontario : Industry Canada. 2002.
Description45p.coloured figs.
Catalogue number
  • RG23-97/2002E-PDF
Departmental catalogue number53668B
Subject terms
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