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| 01573nam##2200265za#4500 |
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| 001 | 9.694113 |
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| 003 | CaOODSP |
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| 005 | 20210624233953 |
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| 007 | cr ||||||||||| |
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| 008 | 150407|2010||||xxc|||||o f|0| 0 eng|d |
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| 040 | |aCaOODSP|beng |
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| 043 | |an-cn--- |
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| 086 | 1 |aSF31-105/2010E-PDF |
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| 110 | 1 |aCanada. |bOffice of the Commissioner of Official Languages. |
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| 245 | 10|aAudit of the delivery of bilingual services to the public by Service Canada |h[electronic resource] |
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| 260 | |aOttawa - Ontario : |bOffice of the Commissioner of Official Languages |cDecember 2010. |
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| 300 | |a30p. |
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| 500 | |aThe catalogue number (SF31-105/2010) and ISBN (978-1-100-52612-6) for the bilingual print edition have been incorrectly copied in this PDF version. |
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| 520 | 3 |aAlthough Service Canada has a number of responsibilities under the Official Languages Act, the audit focused mainly on Part IV: delivery of services to the public in both official languages in designated bilingual service centres and call centres. |
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| 590 | |a10-50|b2010-12-17 |
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| 690 | 07|aBilingual services|2gcpds |
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| 775 | 08|tVérification de la prestation des services bilingues au public à Service Canada |w(CaOODSP)9.638294 |
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| 776 | 0#|tAudit of the delivery of bilingual services to the public by Service Canada |w(CaOODSP)9.672453 |
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| 776 | 0#|tVérification de la prestation des services bilingues au public à Service Canada |w(CaOODSP)9.672454 |
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| 856 | 40|ahttp://publications.gc.ca|qPDF|s1620 KB|uhttps://publications.gc.ca/collections/collection_2010/clo-ocol/SF31-105-2010-eng.pdf |
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