Audit of overpayments .: V32-296/2014E-PDF

The purpose of this audit is to provide assurance that departmental activities with respect to the processing of overpayments are in compliance with policies, procedures, and regulations. The audit reviewed the overpayments of four programs: Disability Award, Disability Pension, War Veterans Allowance, and Earnings Loss. An overpayment is any amount paid to a beneficiary to which there is no entitlement, or which exceeds entitlement and are “debts to the Crown”. Veterans Affairs Canada is required to pursue and collect any outstanding amounts of overpayments. The total annual gross receivables (overpayments and other receivables), as of March 31, 2013, reported by VAC in the 2013 Public Accounts of Canada was $25.5 million. Of that amount, there is $20.9 million in program overpayments, of which $20.6 million is for overpayments related to the four programs in this audit’s scope. Within the four programs, the auditors reviewed a sample of 155, out of a total of 8,007, overpayment transactions generated during 2012-2013 and found that 75% of the overpayment amounts that formed the audit sample were recovered. However, there are a number of aged overpayments ($9.8 million), outstanding for up to 15 years, where no funds have been collected.

Permanent link to this Catalogue record:
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Publication information
Department/Agency Canada. Veterans Affairs Canada. Audit and Evaluation Division.
Title Audit of overpayments .
Publication type Monograph
Language [English]
Other language editions [French]
Format Electronic
Electronic document
Note(s) Issued also in French under title: Évaluation des programmes de soins intermédiaires et de soins de longue durée.
"Final - February 2014."
Includes bibliographical references.
Publishing information [Ottawa] : Veterans Affairs Canada, 2014.
Description ii, 10, [2] p. : tables.
Catalogue number
  • V32-296/2014E-PDF
Subject terms Veterans
Allowances
Benefits
Disability pensions
Audit
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