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008160713s2016    onc     o    f000 0 eng d
020 |a978-0-660-05578-7
040 |aCaOODSP|beng
043 |an-cn---
0861 |aP118-12/2016E-PDF
24500|aEvaluation of distributed computing services |h[electronic resource] : |bevaluation report / |cOffice of Audit and Evaluation.
260 |a[Ottawa] : |bShared Services Canada, |cc2016.
300 |a31 p.
500 |aIssued also in French under title: Évaluation des services d’informatique répartie : rapport d’évaluation.
500 |a"February 2016.”
500 |aIssued also in French under title: Évaluation des services d’informatique répartie.
520 |aThe evaluation team examined Distributed Computing Services (DCS) provided by Shared Services Canada (SSC) to a group of client organizations on a cost-recovery basis. DCS encompass a range of services that support the provisioning and functionality of employee workstations and computing environments, such as desktop engineering, deployment and ongoing technical support. SSC’s work in consolidating government-wide procurement of software and hardware was excluded from the evaluation. DCS are identified in Sub-Program 1.1.1 of SSC’s 2014–2015 Program Alignment Architecture and were included in the 2014–2017 Risk-based Audit and 2014–2019 Evaluation Plan. The objective of this evaluation, as per the Treasury Board Policy on Evaluation, was to determine the relevance and performance of DCS. The objective was further refined to focus on assessing performance and identifying factors that affect the achievement of service outcomes.
69207|2gccst|aFederal government
69207|2gccst|aComputer services
69207|2gccst|aPerformance assessment
7101 |aCanada. |bShared Services Canada. |bOffice of Audit and Evaluation.
77508|tÉvaluation des services d'informatique répartie |w(CaOODSP)9.818777
85640|qPDF|s398 KB|uhttps://publications.gc.ca/collections/collection_2016/spc-ssc/P118-12-2016-eng.pdf