000 01349nam  2200265za 4500
0019.826523
003CaOODSP
00520221107144615
007cr |||||||||||
008161027s2016    quc     o    f000 0 eng d
040 |aCaOODSP|beng
043 |an-cn-qu
0861 |aCC371-4/2016E-PDF
1101 |aCanada.|bTelefilm Canada.
24510|aCustomer service charter for Telefilm Canada's clients |h[electronic resource].
24616|aTelefilm Canada - customer service charter (who to talk to) - July 2016
260 |a[Montreal] : |bTelefilm Canada, |c2016.
300 |a7 p.
500 |aIssued also in French under title: Plan stratégique Charte de services aux clients de Téléfilm Canada.
500 |a"Updated: June 2016."
520 |a“This Charter sets out the standards of service you can expect from Telefilm in the delivery and administration of our programs. It also explains how you can stay informed of our activities and to let us know if you have a concern or complaint, as well as offers tips on how you can help us to better serve you.”--p.2.
69207|2gccst|aCustomer services
69207|2gccst|aFilm industry
77508|tCharte de services aux clients de Téléfilm Canada |w(CaOODSP)9.826527
85640|qPDF|s283 KB|uhttps://publications.gc.ca/collections/collection_2016/telefilmcanada/CC371-4-2016-eng.pdf