00000nam 2200000za 4500 9.829480 CaOODSP 20240219183455 cr ||||||||||| 170104s2014 onc |o f000 0 eng d CaOODSP eng n-cn--- D69-18/2014E-PDF McIntyre, S. G. (Susan G.) Learning lessons from organizational learning, process improvement, and innovation [electronic resource] / Susan G. McIntyre. [Ottawa] : Defence Research and Development Canada, [2014] [16] p. "DRDC-RDDC-2014-P128." Includes bibliographic references. "The Lessons Learned process provides a methodology for groups and organizations of any size to become better at what they do. Its beauty is in its simplicity and versatility. It can be used by individuals, small or medium sized teams, and any sized corporations. What makes it differ from other process improvement or evaluation methods is the focus on the capturing and analysis of lessons by the very people who experienced the learning situations and those people who will benefit from future adaptations. As such, the Lessons Learned process is linked to Organizational Learning and, at its very best, will inspire innovational changes that lead to excellence. This chapter defines and scopes Lessons Learned; describes the basic methodology, applications, and types; and provides anecdotal examples of three scales of the process"--Abstract. gccst Organizations gccst Learning gccst Innovation Defence R&D Canada. PDF 202 KB https://publications.gc.ca/collections/collection_2017/rddc-drdc/D69-18-2014-eng.pdf