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008170117s2016    onc    #o    f001 0 eng d
040 |aCaOODSP|beng
043 |an-cn---
0861 |aRv4-59/2016E-PDF
24500|aComplaints and disputes |h[electronic resource] : |bincludes information about CRA Service Complaints Program.
260 |a[Ottawa] : |bCanada Revenue Agency, |c[2016].
300 |a12 p.
500 |aIssued also in French under title: Plaintes et différends : y compris des renseignements sur le programme Plaintes liées au service de l'ARC.
520 |a"This guide is for you if you are not satisfied with the service, the assessment, or the determination you received from the Canada Revenue Agency (CRA). You will find information on the complaints and disputes mechanisms that are available, such as: Service complaints; Reprisal complaints; Non-service related complaints." -- p. 2.
69207|2gccst|aGovernment services
69207|2gccst|aComplaints
69207|2gccst|aHandbooks
7102 |aCanada Revenue Agency.
77508|tPlaintes et différends |w(CaOODSP)9.830723
85640|qPDF|s99 KB|uhttps://publications.gc.ca/collections/collection_2017/arc-cra/Rv4-59-2016-eng.pdf