Benefits unsheltered : an examination into the Canada Revenue Agency's communication and outreach efforts to shelters and other support organizations about benefits and credits administered by the Canada...: Rv10-16/2018E-PDF

"The 11th report released by the Office of the Taxpayers' Ombudsman’s (OTO) looks into systemic service issues related to whether the Canada Revenue Agency’s (CRA) communication and outreach efforts to shelters regarding benefits and credits administered by the CRA. The report looks at the service issues and challenges taxpayers and benefit recipients experience in receiving information on the benefits and credits they may be entitled to from the CRA. The Office found that overall, although the CRA does some outreach to shelters, it should be improved, especially as it pertains to consistency”--Provided by publisher.

Permanent link to this Catalogue record:
publications.gc.ca/pub?id=9.849540&sl=0

Publication information
Department/Agency Canada. Office of the Taxpayers' Ombudsman.
Title Benefits unsheltered : an examination into the Canada Revenue Agency's communication and outreach efforts to shelters and other support organizations about benefits and credits administered by the Canada Revenue Agency.
Variant title Examination into the Canada Revenue Agency's communication and outreach efforts to shelters and other support organizations about benefits and credits administered by the Canada Revenue Agency
Publication type Monograph
Language [English]
Other language editions [French]
Format Electronic
Electronic document
Note(s) Issued also in French under title: Prestations dans les refuges : examen des efforts de communication et de visibilité de l'Agence du revenu du Canada auprès des refuges et d'autres organismes de soutien au sujet des prestations et crédits gérés par l'Agence du revenu du Canada.
Cover title.
"December 2017."
Includes bibliographical references.
Issued also in printed format.
Publishing information Ottawa : Office of the Taxpayers' Ombudsman, c2018.
Description 18 p.
ISBN 978-0-660-24428-0
Catalogue number
  • Rv10-16/2018E-PDF
Subject terms Tax benefits
Tax credits
Women
Homelessness
Shelters for the homeless
Canada Revenue Agency
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