Language selection

Government of Canada / Gouvernement du Canada

Search

Benefits unsheltered : an examination into the Canada Revenue Agency's communication and outreach efforts to shelters and other support organizations about benefits and credits administered by the Canada...: Rv10-16/2018E-PDF

"The 11th report released by the Office of the Taxpayers' Ombudsman’s (OTO) looks into systemic service issues related to whether the Canada Revenue Agency’s (CRA) communication and outreach efforts to shelters regarding benefits and credits administered by the CRA. The report looks at the service issues and challenges taxpayers and benefit recipients experience in receiving information on the benefits and credits they may be entitled to from the CRA. The Office found that overall, although the CRA does some outreach to shelters, it should be improved, especially as it pertains to consistency”--Provided by publisher.

Permanent link to this Catalogue record:
publications.gc.ca/pub?id=9.849540&sl=0

Publication information
Department/Agency
  • Canada. Office of the Taxpayers' Ombudsman.
TitleBenefits unsheltered : an examination into the Canada Revenue Agency's communication and outreach efforts to shelters and other support organizations about benefits and credits administered by the Canada Revenue Agency.
Variant title
  • Examination into the Canada Revenue Agency's communication and outreach efforts to shelters and other support organizations about benefits and credits administered by the Canada Revenue Agency
Publication typeMonograph
Language[English]
Other language editions[French]
FormatDigital text
Electronic document
Note(s)
  • Issued also in French under title: Prestations dans les refuges : examen des efforts de communication et de visibilité de l'Agence du revenu du Canada auprès des refuges et d'autres organismes de soutien au sujet des prestations et crédits gérés par l'Agence du revenu du Canada.
  • Cover title.
  • "December 2017."
  • Includes bibliographical references.
  • Issued also in printed format.
Publishing information
  • Ottawa : Office of the Taxpayers' Ombudsman, c2018.
Description18 p.
ISBN978-0-660-24428-0
Catalogue number
  • Rv10-16/2018E-PDF
Subject terms
Request alternate formats
To request an alternate format of a publication, complete the Government of Canada Publications email form. Use the form’s “question or comment” field to specify the requested publication.

Page details

Report a problem or mistake on this page
Date modified: