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    <marc:leader>00000nam  2200000za 4500</marc:leader>
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    <marc:controlfield tag="003">CaOODSP</marc:controlfield>
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    <marc:controlfield tag="007">cr |||||||||||</marc:controlfield>
    <marc:controlfield tag="008">180109s2017    onc    #o    f000 0 eng d</marc:controlfield>
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      <marc:subfield code="a">n-cn-mb</marc:subfield>
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      <marc:subfield code="a">Audit of the Winnipeg Contact Centre </marc:subfield>
      <marc:subfield code="h">[electronic resource].</marc:subfield>
    </marc:datafield>
    <marc:datafield tag="260" ind1=" " ind2=" ">
      <marc:subfield code="a">[Ottawa] : </marc:subfield>
      <marc:subfield code="b">Agriculture and Agri-Food Canada, </marc:subfield>
      <marc:subfield code="c">2017.</marc:subfield>
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    <marc:datafield tag="300" ind1=" " ind2=" ">
      <marc:subfield code="a">12 p.</marc:subfield>
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      <marc:subfield code="a">"June 2, 2017."</marc:subfield>
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      <marc:subfield code="a">Title from cover.</marc:subfield>
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      <marc:subfield code="a">Issued also in French under title: Audit du Centre d’appels de Winnipeg.</marc:subfield>
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      <marc:subfield code="a">"The Winnipeg Contact Centre is managed by the Farm Income Programs Directorate (FIPD) within Agriculture and Agri-Food Canada (AAFC). This is a centralized contact centre that provided information on selected programs and services via telephone to 37,491 external clients in January to December 2016"--Executive summary, p. 1.</marc:subfield>
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      <marc:subfield code="2">gccst</marc:subfield>
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      <marc:subfield code="2">gccst</marc:subfield>
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      <marc:subfield code="a">Canada. </marc:subfield>
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      <marc:subfield code="q">PDF</marc:subfield>
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      <marc:subfield code="u">https://publications.gc.ca/collections/collection_2018/aac-aafc/A29-1-15-2018-eng.pdf</marc:subfield>
    </marc:datafield>
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      <marc:subfield code="a">AAFC No. 12742E</marc:subfield>
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