Evaluation of the Federal Workers' Compensation Service : phase I : final report / Evaluation Directorate, Strategic and Service Policy Branch.: Em20-111/2018E-PDF

"This report presents the findings and recommendations of the Phase I evaluation of the Federal Workers' Compensation Service (referred to hereafter as "the Program") under the Labour Program of Employment and Social Development Canada. The Program is responsible for administering the Government Employees Compensation Act (referred to hereafter as "the Act") by ensuring effective claim management, monitoring and reporting on outcomes as well as enabling timely actions from different stakeholders. Phase I of the evaluation assessed evaluation questions related to the extent to which the changes made or being implemented by the Program addressed the challenges associated with reporting times, stakeholders' engagement and the support provided to employers as part of the modernization of the workers' compensation practices. The coverage of the Phase I evaluation period is from fiscal year 2012 to 2013 to fiscal year 2016 to 2017"--Executive summary, p. 2.

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Publication information
Department/Agency Canada. Employment and Social Development Canada. Evaluation Directorate.
Title Evaluation of the Federal Workers' Compensation Service : phase I : final report / Evaluation Directorate, Strategic and Service Policy Branch.
Publication type Monograph
Language [English]
Other language editions [French]
Format Electronic
Electronic document
Note(s) Issued also in French under title: Évaluation du Service fédéral d'indemnisation des accidentés du travail : phase I : rapport final.
Cover title.
"September 2018."
Includes report summary (infographic).
Issued also in HTML format.
Includes bibliographical references.
Publishing information [Gatineau, QC] : Employment and Social Development Canada, 2018.
Description 38 p. : charts (some col.)
ISBN 9780660276366
Catalogue number
  • Em20-111/2018E-PDF
Departmental catalogue number LT-315-08-18E
Subject terms Public service
Workers' compensation
Assessment
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