00000nam 2200000zi 4500 9.874395 CaOODSP 20221107164201 m o d f cr ||||||||||| 190919e201905##pica o f000 0 eng d 9780660312392 CaOODSP eng rda CaOODSP n-cn--- V44-10/2019E-PDF Assessing the effectiveness of VAC communications products : final report / prepared for Veterans Affairs Canada by Environics Research. [Charlottetown, P.E.I.] : Veterans Affairs Canada = Anciens combattants Canada, May 2019. ©2019 1 online resource (91 pages) : colour illustrations + executive summary (8 pages) text txt rdacontent computer c rdamedia online resource cr rdacarrier Issued also in French under title: Évaluation de l'efficacité des produits de communication d'ACC : rapport final. "The Government of Canada continues to improve the services available to Canada's Veterans and their families. With its renewed commitment to better serving Veterans and their families, Veterans Affairs Canada (VAC) is reviewing how it communicates with them about the services it offers. Since VAC last tested communications products (2012), the Government of Canada adopted a “digital first” approach to communications. As such, the Department identified a need to assess the effectiveness of its digital communications approaches"--Executive summary, page i. gccst Veterans gccst Communications gccst Services Canada. Veterans Affairs Canada. Environics Research Group. Évaluation de l'efficacité des produits de communication d'ACC : (CaOODSP)9.874396 PDF 3.25 MB https://publications.gc.ca/collections/collection_2019/acc-vac/V44-10-2019-eng.pdf Report PDF 1004 KB https://publications.gc.ca/collections/collection_2019/acc-vac/V44-10-2019-1-eng.pdf Executive summary