00000nam 2200000zi 4500 9.874771 CaOODSP 20221107164301 m o d f cr bn||||||||| 190612e201906 quc o f000 0 eng d 9780660313764 CaOODSP eng rda CaOODSP n-cn--- y1y1 SF31-121/2019E-PDF Canada. Office of the Commissioner of Official Languages, author, issuing body. Audit of the delivery of bilingual services to travellers by the Canada Border Services Agency at airport and land-border crossings : follow-up. [Gatineau, Quebec] : Office of the Commissioner of Official Languages = Commissariat aux langues officielles, June 2019. ©2019 1 online resource (12 pages) text txt rdacontent computer c rdamedia online resource cr rdacarrier Issued also in French under title: Vérification de la prestation des services bilingues aux voyageurs par l'Agence des services frontaliers du Canada aux postes d'entrée aux aéroports et aux frontières terrestres : rapport de suivi. Issued also in HTML format. Canada Border Services Agency Language Auditing. Canada Border Services Agency Customer services Auditing. Linguistic minorities Services for Canada Auditing. Bilingualism Canada. Linguistic rights Canada. Language policy Canada. Vérification de la prestation des services bilingues aux voyageurs par l'Agence des services frontaliers du Canada aux postes d'entrée aux aéroports et aux frontières terrestres : (CaOODSP)9.874773 Audit of the delivery of bilingual services to travellers by the Canada Border Services Agency at airport and land-border crossings (CaOODSP)9.818140 PDF 2.95 MB https://publications.gc.ca/collections/collection_2021/clo-ocol/SF31-121-2019-eng.pdf HTML N/A https://www.clo-ocol.gc.ca/en/publications/audits/2019/cbsa-follow-up