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| 02211cam 2200409zi 4500 |
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| 001 | 9.874771 |
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| 003 | CaOODSP |
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| 005 | 20221107164301 |
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| 006 | m o d f |
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| 007 | cr bn||||||||| |
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| 008 | 190612e201906 quc o f000 0 eng d |
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| 020 | |a9780660313764 |
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| 040 | |aCaOODSP|beng|erda|cCaOODSP |
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| 043 | |an-cn--- |
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| 045 | |ay1y1 |
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| 086 | 1 |aSF31-121/2019E-PDF |
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| 110 | 1 |aCanada. |bOffice of the Commissioner of Official Languages, |eauthor, |eissuing body. |
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| 245 | 10|aAudit of the delivery of bilingual services to travellers by the Canada Border Services Agency at airport and land-border crossings : |bfollow-up. |
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| 264 | 1|a[Gatineau, Quebec] : |bOffice of the Commissioner of Official Languages = Commissariat aux langues officielles, |cJune 2019. |
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| 264 | 4|c©2019 |
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| 300 | |a1 online resource (12 pages) |
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| 336 | |atext|btxt|2rdacontent |
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| 337 | |acomputer|bc|2rdamedia |
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| 338 | |aonline resource|bcr|2rdacarrier |
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| 500 | |aIssued also in French under title: Vérification de la prestation des services bilingues aux voyageurs par l'Agence des services frontaliers du Canada aux postes d'entrée aux aéroports et aux frontières terrestres : rapport de suivi. |
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| 500 | |aIssued also in HTML format. |
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| 610 | 20|aCanada Border Services Agency|xLanguage|xAuditing. |
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| 610 | 20|aCanada Border Services Agency|xCustomer services|xAuditing. |
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| 650 | 0|aLinguistic minorities|xServices for|zCanada|xAuditing. |
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| 650 | 0|aBilingualism|zCanada. |
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| 650 | 0|aLinguistic rights|zCanada. |
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| 650 | 0|aLanguage policy|zCanada. |
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| 775 | 08|tVérification de la prestation des services bilingues aux voyageurs par l'Agence des services frontaliers du Canada aux postes d'entrée aux aéroports et aux frontières terrestres : |w(CaOODSP)9.874773 |
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| 795 | |tAudit of the delivery of bilingual services to travellers by the Canada Border Services Agency at airport and land-border crossings |w(CaOODSP)9.818140 |
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| 856 | 40|qPDF|s2.95 MB|uhttps://publications.gc.ca/collections/collection_2021/clo-ocol/SF31-121-2019-eng.pdf |
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| 856 | 4 |qHTML|sN/A|uhttps://www.clo-ocol.gc.ca/en/publications/audits/2019/cbsa-follow-up |
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