000 02202nam  2200409zi 4500
0019.874771
003CaOODSP
00520221107164301
006m     o  d f      
007cr bn|||||||||
008190612e201906  quc     o    f000 0 eng d
020 |a9780660313764
040 |aCaOODSP|beng|erda|cCaOODSP
043 |an-cn---
045 |ay1y1
0861 |aSF31-121/2019E-PDF
1101 |aCanada. |bOffice of the Commissioner of Official Languages, |eauthor, |eissuing body.
24510|aAudit of the delivery of bilingual services to travellers by the Canada Border Services Agency at airport and land-border crossings : |bfollow-up.
264 1|a[Gatineau, Quebec] : |bOffice of the Commissioner of Official Languages = Commissariat aux langues officielles, |cJune 2019.
264 4|c©2019
300 |a1 online resource (12 pages)
336 |atext|btxt|2rdacontent
337 |acomputer|bc|2rdamedia
338 |aonline resource|bcr|2rdacarrier
500 |aIssued also in French under title: Vérification de la prestation des services bilingues aux voyageurs par l'Agence des services frontaliers du Canada aux postes d'entrée aux aéroports et aux frontières terrestres : rapport de suivi.
500 |aIssued also in HTML format.
61020|aCanada Border Services Agency|xLanguage|xAuditing.
61020|aCanada Border Services Agency|xCustomer services|xAuditing.
650 0|aLinguistic minorities|xServices for|zCanada|xAuditing.
650 0|aBilingualism|zCanada.
650 0|aLinguistic rights|zCanada.
650 0|aLanguage policy|zCanada.
77508|tVérification de la prestation des services bilingues aux voyageurs par l'Agence des services frontaliers du Canada aux postes d'entrée aux aéroports et aux frontières terrestres : |w(CaOODSP)9.874773
795 |tAudit of the delivery of bilingual services to travellers by the Canada Border Services Agency at airport and land-border crossings |w9.818140
85640|qPDF|s2.95 MB|uhttps://publications.gc.ca/collections/collection_2021/clo-ocol/SF31-121-2019-eng.pdf
8564 |qHTML|sN/A|uhttps://www.clo-ocol.gc.ca/en/publications/audits/2019/cbsa-follow-up