00000nam 2200000zi 4500 9.875105 CaOODSP 20221107164352 m o d f cr |n||||||||| 190618e198711##onc||||#o f000 0|eng d CaOODSP eng rda CaOODSP n-cn--- Co36-13/1987E-PDF Morin, M. M., author. Meridian SL-1 voice-only messaging : results of an evaluation of a pilot trial / M.M. Morin, Ph.D., L. Côté, M.Ps. [Ottawa] : Government of Canada, Department of Communications, November 1987. 1 online resource (i, 56 pages) text txt rdacontent computer c rdamedia online resource cr rdacarrier Digitized edition from print [produced by Innovation, Science and Economic Development Canada]. "In order to assess the impact of a voice messaging system (VMS) on telephone calls and messages in the Government, the Government Telecommunications Agency (GTA) introduced in December 1987 Northern Telecom's Meridian SL-1 Voice-Only Messaging System (VOM) in Treasury Board/Finance (TB/Fin) and in GTA. Northern Telecom's VOM system proved itself to be well designed, containing most of the features that users require from a VMS. This field trial allowed us to establish a profile of telephonic communications and messages for office workers in the Federal Government. It gave an opportunity to identify a productivity index to measure the impact of a VMS on office work"--Executive Summary, page i. gccst Voice mail Côté, L., author. Canada. Department of Communications. PDF 2.98 MB https://publications.gc.ca/collections/collection_2019/isde-ised/co36/Co36-13-1987-eng.pdf