Competitiveness in the '90s : quality in the service firm : company case studies from B.C.: C23-25/7-1992E-PDF
"This is the seventh set of case studies undertaken by Industry, Science and Technology Canada, British Columbia, to look at the strategies employed by B.C. companies to make themselves more competitive in the marketplace. This set looks at how firms in the service sector in B.C. have employed a strategy of improving quality. Others in this series have looked at export to the U.S., environmental strategy, management of technology, management of human resources, financing, and young entrepreneurs"--Foreword, page 3.
Permanent link to this Catalogue record:
publications.gc.ca/pub?id=9.875601&sl=0
| Department/Agency | Canada. Industry, Science and Technology Canada. |
|---|---|
| Title | Competitiveness in the '90s : quality in the service firm : company case studies from B.C. |
| Publication type | Monograph |
| Language | [English] |
| Format | Electronic |
| Electronic document | |
| Note(s) | Cover title. "Prepared by Leslie Ellis for Industry, Science and Technology Canada, British Columbia." "February, 1992." Digitized edition from print [produced by Innovation, Science and Economic Development Canada]. Issued also in print format. |
| Publishing information | [Ottawa] : Industry, Science and Technology Canada = Industrie, sciences et technologie Canada, 1992. |
| Author / Contributor | Ellis, Leslie, author. |
| Description | 1 online resource (16 pages) |
| Catalogue number |
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| Subject terms | Competitiveness Quality of service |
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