000 02253cam  2200385zi 4500
0019.876450
003CaOODSP
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006m     o  d f      
007cr cn|||||||||
008190717s2019    pica    ob   f000 0 eng d
040 |aCaOODSP|beng|erda|cCaOODSP
043 |an-cn---
045 |ay1y1
0861 |aV32-410/2019E-PDF
1101 |aCanada. |bVeterans Affairs Canada. |bAudit and Evaluation Division.
24510|aEvaluation of case management services : |bfinal / |cAudit and Evaluation Division.
264 1|b[Charlottetown, Prince Edward island] : |bVeterans Affairs Canada = Anciens combattants Canada, |c2019.
300 |a1 online resource (59 pages) : |bcolour illustrations
336 |atext|btxt|2rdacontent
337 |acomputer|bc|2rdamedia
338 |aonline resource|bcr|2rdacarrier
500 |aIssued also in French under title: Évaluation des services de gestion de cas : finale.
500 |aCover title.
500 |a"March 2019."
500 |aIssued also in HTML format.
504 |aIncludes bibliographical references.
520 |a"The Evaluation of Case Management Services was conducted in accordance with Veterans Affairs Canada's (VAC) approved 2017-22 Risk-Based Audit and Evaluation Plan. The plan was developed to align with the 2016 Policy on Results. This evaluation meets policy requirements for departments to periodically evaluate organizational spending on the programs and services of the department. The evaluation focused on VAC's Case Management services which assist Veterans with complex needs, and their families, to achieve mutually agreed upon goals through a collaborative, organized and dynamic process, coordinated by a VAC Case Manager"--Executive summary, page 1.
69207|2gccst|aVeterans
69207|2gccst|aGovernment services
69207|2gccst|aAssessment
77508|tÉvaluation des services de gestion de cas : |w(CaOODSP)9.876545
85640|qPDF|s873 KB|uhttps://publications.gc.ca/collections/collection_2019/acc-vac/V32-410-2019-eng.pdf
8564 |qHTML|sN/A|uhttps://www.veterans.gc.ca/eng/about-vac/publications-reports/reports/departmental-audit-evaluation/2019-evaluation-case-management-services