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| 01527cam 2200349zi 4500 |
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| 001 | 9.881717 |
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| 003 | CaOODSP |
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| 005 | 20221107170121 |
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| 006 | m o d f |
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| 007 | cr cn||||||||| |
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| 008 | 191106s2017 pica o f000 0 eng d |
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| 040 | |aCaOODSP|beng|erda|cCaOODSP |
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| 043 | |an-cn--- |
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| 086 | 1 |aV32-409/2017E-PDF |
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| 110 | 1 |aCanada. |bVeterans Affairs Canada. |
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| 245 | 10|aDelivering service excellence : |ba review of Veterans Affairs Canada's service delivery model. |
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| 246 | 30|aReview of Veterans Affairs Canada's service delivery model |
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| 264 | 1|a[Charlottetown, P.E.I.] : |bVeterans Affairs Canada = Anciens combattants Canada, |c[2017] |
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| 300 | |a1 online resource (13 pages) : |bcolour illustrations |
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| 336 | |atext|btxt|2rdacontent |
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| 337 | |acomputer|bc|2rdamedia |
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| 338 | |aonline resource|bcr|2rdacarrier |
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| 500 | |aIssued also in French under title: Atteindre l'excellence du service : un examen du modèle de prestation des services d'Anciens combattants Canada. |
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| 500 | |aCover title. |
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| 500 | |aIssued also in HTML format. |
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| 692 | 07|2gccst|aFederal departments |
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| 692 | 07|2gccst|aVeterans |
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| 692 | 07|2gccst|aServices |
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| 775 | 08|tAtteindre l'excellence du service : |w(CaOODSP)9.881718 |
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| 856 | 40|qPDF|s326 KB|uhttps://publications.gc.ca/collections/collection_2019/acc-vac/V32-409-2017-eng.pdf |
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| 856 | 4 |qHTML|sN/A|uhttps://www.veterans.gc.ca/eng/about-vac/publications-reports/reports/sdr-delivering-service-excellence |
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