00000nam 2200000zi 4500 9.883136 CaOODSP 20221107170504 m o d f cr cn||||||||| 191223t20202020onc ob f000 0 eng d 9780660336152 CaOODSP eng rda CaOODSP n-cn--- Rv10-19/2020E-PDF Reaching out : improving the Canada Revenue Agency’s Community Volunteer Income Tax Program. Ottawa, Ontario : Government of Canada = Gouvernement du Canada, 2020. ©2020 1 online resource (50 pages) text txt rdacontent computer c rdamedia online resource cr rdacarrier Issued also in French under title: Tendre la main : améliorer le Programme communautaire des bénévoles en matière d’impôt de l’Agence du revenu du Canada. Cover title. Issued also in HTML format. Includes bibliographical references. "Outreach is an important part of the mandate of the Taxpayers’ Ombudsman (Ombudsman). Throughout reach, the Ombudsman is able to raise awareness about her role and that of the Office of the Taxpayers’ Ombudsman, and hear first-hand the concerns of individuals, tax practitioners, and community support organizations. When conducting outreach, the Ombudsman visits with Community Volunteer Income Tax Program (CVITP) partner organizations, volunteers, and the Canada Revenue Agency’s (CRA) CVITP coordinators to learn more about the program and to understand the success stories and challenges they all experience. This report gives voice to what we have heard and provides recommendations on how to address the issues raised"--Summary, page 2. Canada Revenue Agency. Volunteer workers in income tax return preparation Canada. Canada. Office of the Taxpayers' Ombudsman, issuing body. Tendre la main : (CaOODSP)9.883137 Reaching out : (CaOODSP)9.883138 PDF 938 KB https://publications.gc.ca/collections/collection_2021/boc-oto/Rv10-19-2020-eng.pdf HTML N/A https://www.canada.ca/en/taxpayers-ombudsperson/programs/reports-publications/special-reports/reaching-out.html