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| 02494cam 2200385zi 4500 |
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| 001 | 9.883479 |
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| 003 | CaOODSP |
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| 005 | 20240205150915 |
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| 006 | m o d f |
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| 007 | cr cn||||||||| |
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| 008 | 200113t20192020qucad ob f000 0 eng d |
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| 020 | |a9780660336992 |
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| 040 | |aCaOODSP|beng|erda|cCaOODSP |
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| 043 | |an-cn--- |
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| 086 | 1 |aEm20-141/2020E-PDF |
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| 245 | 00|aEvaluation of providing services and information to Canadians through Service Canada : |bfinal report. |
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| 264 | 1|a[Gatineau, Quebec] : |bEmployment and Social Development Canada = Emploi et développement social Canada, |c2019. |
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| 264 | 4|c©2020 |
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| 300 | |a1 online resource (ix, 58 pages) : |billustrations, graphs |
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| 336 | |atext|btxt|2rdacontent |
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| 337 | |acomputer|bc|2rdamedia |
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| 338 | |aonline resource|bcr|2rdacarrier |
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| 500 | |aTitle from cover. |
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| 500 | |a"October 1, 2019." |
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| 500 | |aIssued also in French under title: Évaluation de la prestation de services et de la communication d'information aux canadiens par Service Canada : rapport final. |
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| 504 | |aIncludes bibliographical references. |
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| 520 | |a"This horizontal evaluation assesses the relevance and performance of Service Canada’s provision of general information and services (Tier 1) through three channels (in-person, telephone, and online) and the provision of personalized information and services (Tier 2) for the Canada Pension Plan Retirement Pension. The evaluation focuses on the delivery of information and services for Employment and Social Development Canada (ESDC)’s three main statutory programs: Employment Insurance, Old Age Security, and the Canada Pension Plan Retirement Pension"--Evaluation purpose, page iii. |
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| 610 | 10|aCanada. |bService Canada|xInformation services|xEvaluation. |
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| 610 | 10|aCanada. |bEmployment and Social Development Canada|xInformation services|xEvaluation. |
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| 650 | 0|aFederal government|xInformation services|xEvaluation. |
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| 710 | 1 |aCanada. |bEmployment and Social Development Canada, |eissuing body. |
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| 775 | 08|tÉvaluation de la prestation de services et de la communication d'information aux canadiens par Service Canada : |w(CaOODSP)9.883480 |
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| 856 | 40|qPDF|s1.37 MB|uhttps://publications.gc.ca/collections/collection_2020/edsc-esdc/Em20-141-2020-eng.pdf |
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| 856 | 4 |qHTML|sN/A|uhttps://www.canada.ca/en/employment-social-development/corporate/reports/evaluations/evaluation-providing-services-information.html |
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