| 000 | 00000nam 2200000zi 4500 |
| 001 | 9.883541 |
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| 003 | CaOODSP |
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| 005 | 20221107170614 |
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| 006 | m o d f |
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| 007 | cr |n||||||||| |
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| 008 | 200114m19791980onc|||| ob f00| 0|eng d |
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| 040 | |aCaOODSP|beng|erda|cCaOODSP |
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| 043 | |an-cn--- |
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| 086 | 1 |aRG31-29/1980E-PDF |
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| 100 | 1 |aAsh, Stephen B., |eauthor. |
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| 245 | 10|aConsumer satisfaction, dissatisfaction and complaining behaviour / |cStephen B. Ash, with the research assistance of Mary Jane Grant. |
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| 264 | 1|a[Ottawa] : |bResearch and Evaluation Branch, Consumer and Corporate Affairs Canada, |c1979-1980. |
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| 300 | |a1 online resource (6 volumes) |
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| 336 | |atext|btxt|2rdacontent |
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| 337 | |acomputer|bc|2rdamedia |
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| 338 | |aonline resource|bcr|2rdacarrier |
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| 500 | |aDigitized edition from print [produced by Innovation, Science and Economic Development Canada]. |
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| 504 | |aIncludes bibliographical references. |
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| 505 | 0 |aVolume 1. Research findings : food and clothing survey -- Volume 2. Research findings : durable products survey -- Volume 3. Research findings : consumer services survey -- Volume 4. Research findings : special populations and problem areas -- Volume 5 -- Volume 6. An annotated bibliography. |
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| 650 | 0|aConsumer satisfaction|zCanada. |
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| 650 | 0|aConsumer complaints|zCanada. |
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| 650 | 0|aConsumers|zCanada. |
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| 650 | 6|aConsommateurs|xSatisfaction|zCanada. |
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| 650 | 6|aConsommateurs|xPlaintes|zCanada. |
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| 650 | 6|aConsommateurs|zCanada. |
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| 710 | 1 |aCanada. |bConsumer and Corporate Affairs Canada, |eissuing body. |
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| 856 | 40|qPDF|s5.82 MB|uhttps://publications.gc.ca/collections/collection_2021/isde-ised/rg31/RG31-29-1980-1-eng.pdf|zVolume 1 |
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| 856 | 40|qPDF|s6.33 MB|uhttps://publications.gc.ca/collections/collection_2021/isde-ised/rg31/RG31-29-1980-2-eng.pdf|zVolume 2 |
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| 856 | 40|qPDF|s6.36 MB|uhttps://publications.gc.ca/collections/collection_2021/isde-ised/rg31/RG31-29-1980-3-eng.pdf|zVolume 3 |
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| 856 | 40|qPDF|s3.18 MB|uhttps://publications.gc.ca/collections/collection_2021/isde-ised/rg31/RG31-29-1980-4-eng.pdf|zVolume 4 |
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| 856 | 40|qPDF|s1.02 MB|uhttps://publications.gc.ca/collections/collection_2021/isde-ised/rg31/RG31-29-1980-5-eng.pdf|zVolume 5 |
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| 856 | 40|qPDF|s3.13 MB|uhttps://publications.gc.ca/collections/collection_2021/isde-ised/rg31/RG31-29-1980-6-eng.pdf|zVolume 6 |
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