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040 |aCaOODSP|beng|erda|cCaOODSP
043 |an-cn---
0861 |aRG31-36/1982E-PDF
1001 |aAsh, Stephen B., |eauthor.
24510|aSatisfaction, dissatisfaction and complaining behavior : |ba comprehensive study of the disadvantaged consumer / |cStephen B. Ash and Melanie Wallendorf.
264 1|a[Hull, Quebec] : |b[Consumer and Corporate Affairs Canada], |cJuly 1982.
300 |a1 online resource (1 volume (various pagings))
336 |atext|btxt|2rdacontent
337 |acomputer|bc|2rdamedia
338 |aonline resource|bcr|2rdacarrier
500 |aDigitized edition from print [produced by Innovation, Science and Economic Development Canada].
500 |a"Revised: July 1982."
504 |aIncludes bibliographical references.
650 0|aConsumer complaints|zCanada.
650 0|aConsumer satisfaction|zCanada.
650 0|aLow-income consumers|zCanada.
650 6|aConsommateurs|xPlaintes|zCanada.
650 6|aConsommateurs|xSatisfaction|zCanada.
650 6|aConsommateurs à faible revenu|zCanada.
7101 |aCanada. |bConsumer and Corporate Affairs Canada, |eissuing body.
85640|qPDF|s1.65 MB|uhttps://publications.gc.ca/collections/collection_2021/isde-ised/rg31/RG31-36-1982-eng.pdf