| 000 | 00000nam 2200000zi 4500 |
| 001 | 9.884105 |
| 003 | CaOODSP |
| 005 | 20221107170755 |
| 006 | m o d f |
| 007 | cr |n||||||||| |
| 008 | 200129e198207##quc|||| ob f00| 0|eng d |
| 040 | |aCaOODSP|beng|erda|cCaOODSP |
| 043 | |an-cn--- |
| 086 | 1 |aRG31-36/1982E-PDF |
| 100 | 1 |aAsh, Stephen B., |eauthor. |
| 245 | 10|aSatisfaction, dissatisfaction and complaining behavior : |ba comprehensive study of the disadvantaged consumer / |cStephen B. Ash and Melanie Wallendorf. |
| 264 | 1|a[Hull, Quebec] : |b[Consumer and Corporate Affairs Canada], |cJuly 1982. |
| 300 | |a1 online resource (1 volume (various pagings)) |
| 336 | |atext|btxt|2rdacontent |
| 337 | |acomputer|bc|2rdamedia |
| 338 | |aonline resource|bcr|2rdacarrier |
| 500 | |aDigitized edition from print [produced by Innovation, Science and Economic Development Canada]. |
| 500 | |a"Revised: July 1982." |
| 504 | |aIncludes bibliographical references. |
| 650 | 0|aConsumer complaints|zCanada. |
| 650 | 0|aConsumer satisfaction|zCanada. |
| 650 | 0|aLow-income consumers|zCanada. |
| 650 | 6|aConsommateurs|xPlaintes|zCanada. |
| 650 | 6|aConsommateurs|xSatisfaction|zCanada. |
| 650 | 6|aConsommateurs à faible revenu|zCanada. |
| 710 | 1 |aCanada. |bConsumer and Corporate Affairs Canada, |eissuing body. |
| 856 | 40|qPDF|s1.65 MB|uhttps://publications.gc.ca/collections/collection_2021/isde-ised/rg31/RG31-36-1982-eng.pdf |