<?xml version="1.0" encoding="UTF-8"?><marc:collection xmlns:marc="http://www.loc.gov/MARC21/slim">
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    <marc:controlfield tag="003">CaOODSP</marc:controlfield>
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    <marc:controlfield tag="007">cr bn|||||||||</marc:controlfield>
    <marc:controlfield tag="008">200430s1995    onc     ob   f000 0 eng d</marc:controlfield>
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      <marc:subfield code="b">eng</marc:subfield>
      <marc:subfield code="e">rda</marc:subfield>
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      <marc:subfield code="a">Webb, Kernaghan R., </marc:subfield>
      <marc:subfield code="e">author.</marc:subfield>
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    <marc:datafield tag="245" ind1="1" ind2="0">
      <marc:subfield code="a">Reaching consumers : </marc:subfield>
      <marc:subfield code="b">learning from the U.S. citizens' utility board experience / </marc:subfield>
      <marc:subfield code="c">prepared by Kernaghan Webb, Lynda Cassels.</marc:subfield>
    </marc:datafield>
    <marc:datafield tag="264" ind1=" " ind2="1">
      <marc:subfield code="a">[Ottawa] : </marc:subfield>
      <marc:subfield code="b">Office of Consumer Affairs, Industry Canada, </marc:subfield>
      <marc:subfield code="c">1995.</marc:subfield>
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      <marc:subfield code="a">1 online resource (13 pages)</marc:subfield>
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      <marc:subfield code="2">rdacontent</marc:subfield>
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      <marc:subfield code="a">computer</marc:subfield>
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      <marc:subfield code="a">online resource</marc:subfield>
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      <marc:subfield code="a">Digitized edition from print [produced by Innovation, Science and Economic Development Canada].</marc:subfield>
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    <marc:datafield tag="500" ind1=" " ind2=" ">
      <marc:subfield code="a">Issued also in French under title: Rejoindre les consommateurs : apprendre de l'expérience américaine des conseils de services publics.</marc:subfield>
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      <marc:subfield code="a">"An issues paper prepared for "Building the Future," the January, 1996 meeting with consumer groups ..."</marc:subfield>
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      <marc:subfield code="a">"October 31, 1995."</marc:subfield>
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    <marc:datafield tag="500" ind1=" " ind2=" ">
      <marc:subfield code="a">Digitized edition from print [produced by Innovation, Science and Economic Development Canada].</marc:subfield>
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      <marc:subfield code="a">Includes bibliographical references.</marc:subfield>
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      <marc:subfield code="a">Consumer protection</marc:subfield>
      <marc:subfield code="z">United States.</marc:subfield>
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      <marc:subfield code="a">Public utilities</marc:subfield>
      <marc:subfield code="z">United States.</marc:subfield>
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      <marc:subfield code="a">Consumer protection</marc:subfield>
      <marc:subfield code="z">Canada.</marc:subfield>
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    <marc:datafield tag="650" ind1=" " ind2="0">
      <marc:subfield code="a">Public utilities</marc:subfield>
      <marc:subfield code="z">Canada.</marc:subfield>
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      <marc:subfield code="a">Canada. </marc:subfield>
      <marc:subfield code="b">Office of Consumer Affairs, </marc:subfield>
      <marc:subfield code="e">issuing body.</marc:subfield>
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      <marc:subfield code="t">Rejoindre les consommateurs : </marc:subfield>
      <marc:subfield code="w">(CaOODSP)9.903481</marc:subfield>
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      <marc:subfield code="q">PDF</marc:subfield>
      <marc:subfield code="s">614 KB</marc:subfield>
      <marc:subfield code="u">https://publications.gc.ca/collections/collection_2021/isde-ised/iu23/Iu23-42-1995-eng.pdf</marc:subfield>
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