00000nam 2200000zi 4500 9.887257 CaOODSP 20221107171643 m o d f cr cn||||||||| 200512s2016 pic ob f000 0 eng d CaOODSP eng rda CaOODSP n-cn--- y1y1 V32-415/2016E-PDF Audit of VAC's telephony service / Audit and Evaluation Division. [Charlottetown, P.E.I.] : Veterans Affairs Canada = Anciens combattants Canada, 2016. 1 online resource (i, 8, 1, 1 pages) text txt rdacontent computer c rdamedia online resource cr rdacarrier Issued also in French under title: Vérification du service de téléphonie d'ACC. "June 2016." Issued also in HTML format. Includes bibliographical references. Canada. Veterans Affairs Canada Auditing. Call centers Canada. Veterans Services for Canada. Canada. Veterans Affairs Canada. Audit and Evaluation Division. Vérification du service de téléphonie d'ACC / (CaOODSP)9.887258 PDF 521 KB https://publications.gc.ca/collections/collection_2020/acc-vac/V32-415-2016-eng.pdf HTML N/A https://www.veterans.gc.ca/eng/about-vac/publications-reports/reports/departmental-audit-evaluation/2016-audit-telephony-service