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      <marc:subfield code="a">Video relay service public opinion research : </marc:subfield>
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      <marc:subfield code="c">prepared for the Canadian Radio-television and Telecommunications Commission.</marc:subfield>
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      <marc:subfield code="a">Gatineau, Quebec : </marc:subfield>
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      <marc:subfield code="a">Issued also in HTML format.</marc:subfield>
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      <marc:subfield code="a">“Supplier name: Sage Research Corporation.”</marc:subfield>
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      <marc:subfield code="a">“Contract number: # 82082-1200049/001/CY.”</marc:subfield>
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      <marc:subfield code="a">“Delivery date: June 2020.”</marc:subfield>
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      <marc:subfield code="a">Issued also in French under title: Recherche sur l’opinion publique concernant le service de relais vidéo.</marc:subfield>
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      <marc:subfield code="a">"The CRTC commissioned Sage Research Corporation to conduct a qualitative public opinion research study with users of the Video Relay Service (VRS), a basic telecommunications service that enables persons who are Deaf, deafened, hard of hearing or have a speech disability who use sign languages to communicate with voice telephone users. The service is offered in American Sign Language (ASL) and Langue des signes québécoise (LSQ). The sign language user makes or receives a video call to connect to a VRS operator using Internet-based videoconferencing. The operator then connects via a voice telephone call to the other party and relays the conversation from sign language to voice and vice-versa, for example from ASL to English or from LSQ to French"--Executive summary, page [4].</marc:subfield>
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      <marc:subfield code="t">Recherche sur l’opinion publique concernant le service de relais vidéo : </marc:subfield>
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