|
000
| 02582nam 2200421zi 4500 |
|---|
| 001 | 9.890828 |
|---|
| 003 | CaOODSP |
|---|
| 005 | 20221107172719 |
|---|
| 006 | m o d f |
|---|
| 007 | cr cn||||||||| |
|---|
| 008 | 200824t20212020quc o f000 0 eng d |
|---|
| 020 | |a9780660358680 |
|---|
| 040 | |aCaOODSP|beng|erda|cCaOODSP |
|---|
| 041 | |aeng|bfre |
|---|
| 043 | |an-cn--- |
|---|
| 086 | 1 |aTT4-53/2020E-PDF |
|---|
| 245 | 00|aCommunicating key information to passengers : |ba guide. |
|---|
| 264 | 1|a[Gatineau, Quebec] : |bCanadian Transportation Agency = Office des transports du Canada, |c[2021] |
|---|
| 264 | 4|c©2020 |
|---|
| 300 | |a1 online resource (18 pages) |
|---|
| 336 | |atext|btxt|2rdacontent |
|---|
| 337 | |acomputer|bc|2rdamedia |
|---|
| 338 | |aonline ressource|bcr|2rdacarrier |
|---|
| 500 | |aCover title. |
|---|
| 500 | |aIssued also in HTML format. |
|---|
| 500 | |aIssued also in French under title: Guide pour communiquer les renseignements importants aux passagers. |
|---|
| 520 | |a"Clear and timely communication of accurate information to passengers, including in cases of flight disruptions, is critical to ensuring a positive passenger experience and is in the interest of all parties involved in air travel. For these reasons, communication is a key element of the Air Passenger Protection Regulations (APPR). This is a guide explaining passenger rights and airline obligations to communicate key information with passengers. These apply to flights to, from and within Canada, including connecting flights. Specifically, the guide covers: the general information and standard notices airlines must give passengers before they fly; the information that airlines must give passengers in the event of a flight disruption; and how to make the information available"--Purpose, page 3. |
|---|
| 546 | |aText in English with some text also in French. |
|---|
| 650 | 0|aFlight delays|xLaw and legislation|zCanada. |
|---|
| 650 | 0|aAirplane occupants|xLegal status, laws, etc.|zCanada. |
|---|
| 650 | 0|aConsumer protection|xLaw and legislation|zCanada. |
|---|
| 650 | 0|aAeronautics, Commercial|xLaw and legislation|zCanada. |
|---|
| 710 | 2 |aCanadian Transportation Agency, |eissuing body. |
|---|
| 775 | 08|tGuide pour communiquer les renseignements importants aux passagers.|w(CaOODSP)9.890829 |
|---|
| 794 | |tCommunicating key information to passengers : |w(CaOODSP)9.904823 |
|---|
| 856 | 40|qPDF|s514 KB|uhttps://publications.gc.ca/collections/collection_2021/otc-cta/TT4-53-2020-eng.pdf |
|---|
| 856 | 4 |qHTML|sN/A|uhttps://www.otc-cta.gc.ca/eng/publication/communicating-key-information-passengers-a-guide |
|---|