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040 |aCaOODSP|beng|erda|cCaOODSP
043 |an-cn---
0861 |aTT4-50/19-2020E-PDF
24500|aFlight delays and cancellations : |ba guide.
264 1|a[Gatineau, Quebec] : |bCanadian Transportation Agency = Office des transports du Canada, |c[2021]
264 4|c©2020
300 |a1 online resource (26 pages)
336 |atext|btxt|2rdacontent
337 |acomputer|bc|2rdamedia
338 |aonline ressource|bcr|2rdacarrier
500 |aCover title.
500 |aIssued also in HTML format.
500 |aIssued also in French under title: Guide sur les retards et les annulations de vol.
520 |a"This is a guide explaining passenger rights and airline obligations if there is a flight delay or cancellation. These apply to flights to, from and within Canada, including connecting flights. The airline operating the affected flight is responsible for meeting obligations to the passenger. The guide describes the different types of flight delays and cancellations and how an airline's obligations are different, depending on their level of control over the situation. This guide also provides tips for managing common flight delay or cancellation situations. These are meant to help both airlines and passengers understand what factors the Canadian Transportation Agency (CTA) would consider if a passenger complained to the CTA about a disrupted flight"--Introduction, page 3.
650 0|aFlight delays|xLaw and legislation|zCanada.
650 0|aAirplane occupants|xLegal status, laws, etc.|zCanada.
650 0|aConsumer protection|xLaw and legislation|zCanada.
7102 |aCanadian Transportation Agency, |eissuing body.
77508|tGuide sur les retards et les annulations de vol.|w(CaOODSP)9.891278
794 |tFlight delays and cancellations : |w(CaOODSP)9.904821
85640|qPDF|s514 KB|uhttps://publications.gc.ca/collections/collection_2021/otc-cta/TT4-50-19-2020-eng.pdf
8564 |qHTML|sN/A|uhttps://otc-cta.gc.ca/eng/publication/flight-delays-and-cancellations-a-guide