00000nam 2200000zi 4500 9.892253 CaOODSP 20240215150448 m o d f cr |n||||||||| 201007e200206##onc o f000 0 eng d CaOODSP eng rda CaOODSP n-cn--- PS84-136/2002E-PDF Offender complaint and grievance system audit report. [Ottawa] : Performance Assurance Sector, Correctional Service Canada, June 2002. 1 online resource (25 pages) text txt rdacontent computer c rdamedia online resource cr rdacarrier Issued also in French under title: Rapport de vérification sur le processus des plaintes et griefs des délinquants. "378-1-148." "The Offender Complaint and Grievance System audit was conducted in November-December of 2000 and January-June of 2001 as part of the Performance Assurance audit calendar for 2000-2001. A numerical scoring approach was used to assess each of the fifteen institutions, the five Regional Offices and the Inmate Affairs Division at NHQ. Included in the fifteen were five maximum, six medium, the Special Handling Unit, four of the women's facilities as well as two of the Federally Sentenced Women's units in Springhill Institution and Quebec's Regional Reception Centre"--Executive summary, page 2. Correctional Service Canada Auditing. Correctional Service Canada, issuing body. Rapport de vérification sur le processus des plaintes et griefs des délinquants. (CaOODSP)9.902046 PDF 326 KB https://publications.gc.ca/collections/collection_2021/scc-csc/PS84-136-2002-eng.pdf