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| 02097cam 2200385zi 4500 |
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| 001 | 9.892406 |
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| 003 | CaOODSP |
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| 005 | 20221107173149 |
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| 006 | m o d f |
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| 007 | cr |n||||||||| |
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| 008 | 201014t20202020picd o f000 0 eng d |
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| 020 | |a9780660362212 |
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| 040 | |aCaOODSP|beng|erda|cCaOODSP |
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| 043 | |an-cn--- |
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| 086 | 1 |aV49-14/2020E-PDF |
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| 245 | 00|aDetermining My VAC Account barriers of entry for veterans : |bfinal report / |cprepared for Veterans Affairs Canada. |
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| 264 | 1|a[Charlottetown, P.E.I.] : |bVeterans Affairs Canada = Anciens Combattants Canada, |c2020. |
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| 264 | 4|c©2020 |
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| 300 | |a1 online resource (44 pages) : |bcolour charts + |esummary (5 pages) |
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| 336 | |atext|btxt|2rdacontent |
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| 337 | |acomputer|bc|2rdamedia |
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| 338 | |aonline resource|bcr|2rdacarrier |
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| 500 | |aIssued also in French under title: Déterminer les obstacles qui entravent l'accès des vétérans à Mon dossier ACC : rapport final. |
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| 500 | |a"Supplier Name: Phoenix SPI." |
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| 500 | |a"Registration Number: POR 112-19." |
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| 500 | |a"October 2020." |
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| 520 | |a"The main objective of this research was to understand the barriers faced by members who are inactive and non-registered users of My VAC Account. The Department intends to use the results from this research to improve service delivery and design, and reduce the barriers of entry for new users of My VAC Account"--Executive summary, page 1. |
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| 650 | 0|aVeterans|xServices for|zCanada|xPublic opinion. |
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| 650 | 0|aPublic opinion|zCanada. |
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| 650 | 0|aVeterans|zCanada|xAttitudes. |
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| 710 | 1 |aCanada. |bVeterans Affairs Canada, |eissuing body. |
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| 710 | 2 |aPhoenix Strategic Perspectives Inc., |eissuing body. |
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| 775 | 08|tDéterminer les obstacles qui entravent l'accès des vétérans à Mon dossier ACC : |w(CaOODSP)9.892407 |
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| 856 | 40|qPDF|s1.34 MB|uhttps://publications.gc.ca/collections/collection_2021/acc-vac/V49-14-2020-eng.pdf|z(report) |
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| 856 | 40|qPDF|s125 KB|uhttps://publications.gc.ca/collections/collection_2021/acc-vac/V49-14-2020-1-eng.pdf|z(summary) |
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