00000nam 2200000zi 4500 9.899081 CaOODSP 20250326110904 m o d f cr cn||||||||| 210423t20212021picd o f000 0 eng d 9780660385754 CaOODSP eng rda CaOODSP n-cn--- V49-9/2021E-PDF Exploring perceptions, behaviours, and experiences in relation to My VAC Account : final report / prepared for Veterans Affairs Canada. [Charlottetown, P.E.I.] : Veterans Affairs Canada = Anciens combattants Canada, 2021. ©2021 1 online resource (78 pages) : graphs + 1 executive summary (4 pages) text txt rdacontent computer c rdamedia online resource cr rdacarrier Cover title. "May 2021." "Supplier name: Phoenix Strategic Perspectives Inc." "Contract Number: 51019-207002 001 CY." "Registration Number: POR 107-20." Issued also in French under title: Explorer les perceptions, les expériences et les comportements liés à Mon dossier ACC : rapport final. "Phoenix Strategic Perspectives Inc. (Phoenix SPI) was commissioned to conduct quantitative and qualitative research with clients of Veterans Affairs Canada (VAC) who use the Department’s secure online service, My VAC Account"--Executive summary, page 1. Canada. Veterans Affairs Canada Evaluation. Government Web portals Canada Public opinion. Veterans Services for Canada Public opinion. Public opinion Canada. Canada. Veterans Affairs Canada, issuing body. Phoenix Strategic Perspectives Inc., consultant. Explorer les perceptions, les expériences et les comportements liés à Mon dossier ACC : (CaOODSP)9.899082 Exploring perceptions, behaviours, and experiences in relation to My VAC Account 2025 : (CaOODSP)9.949542 Exploring perceptions, behaviours and experiences in relation to My VAC Account : 2019 (CaOODSP)9.874242 PDF 2.03 MB https://publications.gc.ca/collections/collection_2021/acc-vac/V49-9-2021-eng.pdf Final report PDF 297 KB https://publications.gc.ca/collections/collection_2021/acc-vac/V49-9-2021-1-eng.pdf Executive summary