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| 02474nam 2200373zi 4500 |
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| 001 | 9.899859 |
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| 003 | CaOODSP |
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| 005 | 20221107175233 |
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| 006 | m o d f |
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| 007 | cr cn||||||||| |
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| 008 | 210517t19811981onc o f000 0 eng d |
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| 020 | |z0662110722 |
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| 040 | |aCaOODSP|beng|erda|cCaOODSP |
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| 043 | |an-cn--- |
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| 086 | 1 |aRG23-56/1980E-PDF|zRG23-56/1980E |
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| 100 | 1 |aClaxton, John D., |eauthor. |
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| 245 | 10|aConsumers' perceptions of prepurchase shopping problems and solutions : |bmajor findings and directions for action / |cJohn D. Claxton, J.R. Brent Ritchie. |
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| 264 | 1|aOttawa (Ontario) : |bConsumer and Corporate Affairs Canada, Consumer Research and Evaluation Branch, |c[1981] |
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| 264 | 4|c©1981 |
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| 300 | |a1 online resource (35 pages) |
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| 336 | |atext|btxt|2rdacontent |
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| 337 | |acomputer|bc|2rdamedia |
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| 338 | |aonline resource|bcr|2rdacarrier |
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| 500 | |aDigitized edition from print [produced by Innovation, Science and Economic Development Canada]. |
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| 500 | |aIssued also in French under title: Les problèmes rencontrés avant l'achat et leurs solutions : le point de vue des consommateurs. |
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| 520 | |a"Consumer satisfaction/dissatisfaction has become an issue of increasing interest in recent years as manufacturers and retailers seek ways to attract and keep customers and policy makers consider alternatives for improving consumer welfare. This paper reports on a major research project in this area based on a series of interviews with a sample of consumers in five major urban centres across Canada to study the prepurchase problems of Canadian consumers. Its purpose was twofold: (i) to understand what prepurchase problems consumers themselves consider to be significant; and (ii) to determine the priority that consumers, on the one hand, and government specialists in consumer interests, on the other, would assign to potential solutions to these problems"--Executive summary. |
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| 650 | 0|aShopping|zCanada|xPublic opinion. |
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| 650 | 0|aShopping|xGovernment policy|zCanada. |
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| 650 | 0|aConsumer protection|xGovernment policy|zCanada. |
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| 650 | 0|aPublic opinion|zCanada. |
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| 710 | 1 |aCanada. |bConsumer Research and Evaluation Branch, |eissuing body. |
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| 775 | 08|tLes problèmes rencontrés avant l'achat et leurs solutions : |w(CaOODSP)9.899868 |
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| 856 | 40|qPDF|s2.95 MB|uhttps://publications.gc.ca/collections/collection_2021/isde-ised/rg23/RG23-56-1980-eng.pdf |
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