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| 02372cam 2200397zi 4500 |
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| 001 | 9.904821 |
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| 003 | CaOODSP |
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| 005 | 20221107180647 |
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| 006 | m o d f |
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| 007 | cr cn||||||||| |
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| 008 | 211110t20212020quc o f000 0 eng d |
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| 020 | |a9780660408996 |
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| 040 | |aCaOODSP|beng|erda|cCaOODSP |
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| 043 | |an-cn--- |
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| 086 | 1 |aTT4-50/19-2021E-PDF |
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| 245 | 00|aFlight delays and cancellations : |ba guide. |
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| 264 | 1|a[Gatineau, Quebec] : |bCanadian Transportation Agency = Office des transports du Canada, |c2021. |
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| 264 | 4|c©2020 |
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| 300 | |a1 online resource (29 pages) |
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| 336 | |atext|btxt|2rdacontent |
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| 337 | |acomputer|bc|2rdamedia |
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| 338 | |aonline ressource|bcr|2rdacarrier |
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| 500 | |aCover title. |
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| 500 | |aIssued also in HTML format. |
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| 500 | |aIssued also in French under title: Guide sur les retards et les annulations de vol. |
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| 500 | |a"Revised November 2021." |
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| 520 | |a"This is a guide explaining passenger rights and airline obligations if there is a flight delay or cancellation. These apply to flights to, from and within Canada, including connecting flights. The airline operating the affected flight is responsible for meeting obligations to the passenger. The guide describes the different types of flight delays and cancellations and how an airline's obligations are different, depending on their level of control over the situation. This guide also provides tips for managing common flight delay or cancellation situations. These are meant to help both airlines and passengers understand what factors the Canadian Transportation Agency (CTA) would consider if a passenger complained to the CTA about a disrupted flight"--Introduction, page 3. |
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| 650 | 0|aFlight delays|xLaw and legislation|zCanada. |
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| 650 | 0|aAirplane occupants|xLegal status, laws, etc.|zCanada. |
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| 650 | 0|aConsumer protection|xLaw and legislation|zCanada. |
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| 710 | 2 |aCanadian Transportation Agency, |eissuing body. |
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| 775 | 08|tGuide sur les retards et les annulations de vol.|w(CaOODSP)9.904822 |
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| 795 | |tFlight delays and cancellations : |w(CaOODSP)9.891279 |
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| 856 | 40|qPDF|s450 KB|uhttps://publications.gc.ca/collections/collection_2021/otc-cta/TT4-50-19-2021-eng.pdf |
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| 856 | 4 |qHTML|sN/A|uhttps://otc-cta.gc.ca/eng/publication/flight-delays-and-cancellations-a-guide |
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