00000000nam 2200000zi 4500
0019.908511
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006m     o  d f      
007cr mn|||||||||
008220225t20222022quc     o    f000 0 eng d
020 |a9780660422336
040 |aCaOODSP|beng|erda|cCaOODSP
043 |an-cn---
045 |ay2y2
0861 |aEm4-30/2022E-PDF
24500|aQualitative client experience research on service channel access : |bfinal report / |cprepared for Employment and Social Development Canada.
264 1|a[Gatineau, Quebec] : |bEmployment and Social Development Canada = Emploi et développement social Canada, |c2022.
264 4|c©2022
300 |a1 online resource (50 pages) + |eexecutive summary (4 pages)
336 |atext|btxt|2rdacontent
337 |acomputer|bc|2rdamedia
338 |aonline resource|bcr|2rdacarrier
500 |aIssued also in French under title: Recherche qualitative sur l'expérience client de l'accès aux modes de prestation de services : rapport final.
500 |a"Supplier Name: Phoenix SPI."
500 |a"Contract Number: G9292-217901/001/CY."
500 |a"Registration Number: POR 136-20."
500 |a"March 2022."
500 |a"ESDC Cat. No. : POR-112-06-22E."
500 |aIssued also in HTML format.
61010|aCanada. |bEmployment and Social Development Canada|xCustomer services|xPublic opinion.
61010|aCanada. |bService Canada|xCustomer services|xPublic opinion.
650 0|aPublic opinion|zCanada.
7101 |aCanada. |bEmployment and Social Development Canada, |eissuing body.
7102 |aPhoenix Strategic Perspectives Inc., |econsultant.
77508|tRecherche qualitative sur l'expérience client de l'accès aux modes de prestation de services : |w(CaOODSP)9.908512
85640|qPDF|s1.26 MB|uhttps://publications.gc.ca/collections/collection_2022/edsc-esdc/Em4-30-2022-eng.pdf|z(final report)
85640|qPDF|s360 KB|uhttps://publications.gc.ca/collections/collection_2022/edsc-esdc/Em4-30-2022-1-eng.pdf|z(executive summary)
8564 |qHTML|sN/A|uhttps://epe.lac-bac.gc.ca/100/200/301/pwgsc-tpsgc/por-ef/employment_social_development_canada/2022/136-20-e/Final_Report-EN.htm|z(final report)
8564 |qHTML|sN/A|uhttps://epe.lac-bac.gc.ca/100/200/301/pwgsc-tpsgc/por-ef/employment_social_development_canada/2022/136-20-e/summary/Executive_Summary-EN.htm|z(executive summary)