| 000 | 00000nam 2200000zi 4500 |
| 001 | 9.909626 |
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| 003 | CaOODSP |
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| 005 | 20230710090913 |
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| 006 | m o d f |
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| 007 | cr cn||||||||| |
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| 008 | 220330e202205##onc obs f000 0 eng d |
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| 020 | |a9780660428123 |
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| 040 | |aCaOODSP|beng|erda|cCaOODSP |
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| 043 | |an-cn--- |
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| 086 | 1 |aFC5-77/2022E-PDF |
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| 245 | 00|aMystery shopping at domestic retail banks. |
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| 264 | 1|a[Ottawa] : |bFinancial Consumer Agency of Canada = Agence de la consommation en matière financière du Canada, |cMay 2022. |
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| 264 | 4|c©2022 |
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| 300 | |a1 online resource (49 pages) |
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| 336 | |atext|btxt|2rdacontent |
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| 337 | |acomputer|bc|2rdamedia |
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| 338 | |aonline resource|bcr|2rdacarrier |
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| 500 | |aIssued also in French under title: Évaluation mystère dans les banques de détail canadiennes. |
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| 504 | |aIncludes bibliographical references (pages 48-49). |
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| 650 | 0|aChain banks|xEvaluation. |
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| 650 | 0|aMystery shopping. |
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| 710 | 2 |aFinancial Consumer Agency of Canada, |eissuing body. |
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| 775 | 08|tÉvaluation mystère dans les banques de détail canadiennes. |w(CaOODSP)9.909627 |
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| 856 | 40|qPDF|s502 KB|uhttps://publications.gc.ca/collections/collection_2023/acfc-fcac/FC5-77-2022-eng.pdf |
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