00000nam 2200000zi 4500 9.911339 CaOODSP 20220916092841 m o d f cr mn||||||||| 220518t20222020onca ob f000 0 eng d 9780660435787 CaOODSP eng rda CaOODSP n-cn--- y2y2 BC92-109/2022E-PDF CRTC sales practices review - 2022 secret shopper project detailed findings report / prepared for Canadian Radio-television and Telecommunications Commission ; prepared by Forum Research Inc. Canadian Radio-television and Telecommunications Commission sales practices review - 2022 secret shopper project detailed findings report Ottawa, Ontario Canada : Canadian Radio-television and Telecommunications Commission (CRTC), 23 March 2022. ©2020 1 online resource (47 pages) : colour illustrations text txt rdacontent computer c rdamedia online resource cr rdacarrier Issued also in French under title: Revue des pratiques de vente du CRTC - rapport détaillé des constatations du projet de client mystère 2022. Issued also in HTML format. Includes bibliographical references. Selling Telecommunication Corrupt practices Canada Public opinion. Telecommunication Customer services Canada Public opinion. Public opinion Canada. Consumers Canada Attitudes. Canadian Radio-television and Telecommunications Commission, issuing body. Forum Research Inc., consultant. Revue des pratiques de vente du CRTC - rapport détaillé des constatations du projet de client mystère 2022 / (CaOODSP)9.911340 CRTC sales practices review : (CaOODSP)9.890048 PDF 741 KB https://publications.gc.ca/collections/collection_2022/crtc/BC92-109-2022-eng.pdf HTML N/A https://crtc.gc.ca/eng/publications/reports/2018_246b/