|
000
| 02492cam 2200445zi 4500 |
|---|
| 001 | 9.912709 |
|---|
| 003 | CaOODSP |
|---|
| 005 | 20230825095022 |
|---|
| 006 | m o d f |
|---|
| 007 | cr cn||||||||| |
|---|
| 008 | 220624t20222022qucad o f000 0 eng d |
|---|
| 020 | |a9780660442198 |
|---|
| 040 | |aCaOODSP|beng|erda|cCaOODSP |
|---|
| 043 | |an-cn--- |
|---|
| 086 | 1 |aEm20-148/2022E-PDF |
|---|
| 245 | 00|aGrants and contributions applicants client experience research (year 2). |
|---|
| 264 | 1|a[Gatineau, Quebec] : |bEmployment and Social Development Canada = Emploi et développement social Canada, |c2022. |
|---|
| 264 | 4|c©2022 |
|---|
| 300 | |a1 online resource (190 pages) : |billustrations, graphs + |e1 executive summary (28 pages) + 1 detailed methodology (40 pages) |
|---|
| 336 | |atext|btxt|2rdacontent |
|---|
| 337 | |acomputer|bc|2rdamedia |
|---|
| 338 | |aonline resource|bcr|2rdacarrier |
|---|
| 500 | |aCover title. |
|---|
| 500 | |aAt head of title: Service Canada. |
|---|
| 500 | |a"POR # 060-21." |
|---|
| 500 | |a"June 1, 2022." |
|---|
| 500 | |a"Contract # G9292-229941/001/CY" |
|---|
| 500 | |a"Supplier Name: Ipsos Limited Partnership." |
|---|
| 500 | |aIssued also in French under title: Recherche sur l'expérience client des subventions et contributions (année 2). |
|---|
| 520 | |a"This is the second year of POB’s Client Experience Research Program (FY 2021/22). Year Two builds on the first year of research by continuing to use a systematic approach to measuring CX in Gs&Cs service delivery and allowing the department to track process on CX indicators over time"--Background: Gs&Cs Client Experience Research, page 16. |
|---|
| 610 | 10|aCanada. |bService Canada|xCustomer services|xPublic opinion. |
|---|
| 650 | 0|aSubsidies|zCanada. |
|---|
| 650 | 0|aPublic opinion|zCanada. |
|---|
| 710 | 1 |aCanada. |bEmployment and Social Development Canada, |eissuing body. |
|---|
| 710 | 2 |aIpsos (Firm), |econsultant. |
|---|
| 775 | 08|tRecherche sur l'expérience client des subventions et contributions (année 2).|w(CaOODSP)9.912710 |
|---|
| 795 | |tGrants and contributions applicants client experience research 2020.|w(CaOODSP)9.897581 |
|---|
| 856 | 40|qPDF|s10.62 MB|uhttps://publications.gc.ca/collections/collection_2022/edsc-esdc/Em20-148-2022-eng.pdf|zReport |
|---|
| 856 | 40|qPDF|s972 KB|uhttps://publications.gc.ca/collections/collection_2022/edsc-esdc/Em20-148-2022-1-eng.pdf|zExecutive summary |
|---|
| 856 | 40|qPDF|s815 KB|uhttps://publications.gc.ca/collections/collection_2022/edsc-esdc/Em20-148-2022-2-eng.pdf|zDetailed methodology |
|---|