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| 02591nam 2200457zi 4500 |
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| 001 | 9.912709 |
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| 003 | CaOODSP |
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| 005 | 20231220154925 |
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| 006 | m o d f |
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| 007 | cr cn||||||||| |
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| 008 | 220624t20222022qucad o f000 0 eng d |
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| 020 | |a9780660442198 |
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| 040 | |aCaOODSP|beng|erda|cCaOODSP |
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| 043 | |an-cn--- |
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| 086 | 1 |aEm20-148/2022E-PDF |
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| 245 | 00|aGrants and contributions applicants client experience research (year 2). |
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| 264 | 1|a[Gatineau, Quebec] : |bEmployment and Social Development Canada = Emploi et développement social Canada, |c2022. |
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| 264 | 4|c©2022 |
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| 300 | |a1 online resource (190 pages) : |billustrations, graphs + |e1 executive summary (28 pages) + 1 detailed methodology (40 pages) |
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| 336 | |atext|btxt|2rdacontent |
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| 337 | |acomputer|bc|2rdamedia |
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| 338 | |aonline resource|bcr|2rdacarrier |
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| 500 | |aCover title. |
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| 500 | |aAt head of title: Service Canada. |
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| 500 | |a"POR # 060-21." |
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| 500 | |a"June 1, 2022." |
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| 500 | |a"Contract # G9292-229941/001/CY" |
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| 500 | |a"Supplier Name: Ipsos Limited Partnership." |
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| 500 | |aIssued also in French under title: Recherche sur l'expérience client des subventions et contributions (année 2). |
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| 520 | |a"This is the second year of POB’s Client Experience Research Program (FY 2021/22). Year Two builds on the first year of research by continuing to use a systematic approach to measuring CX in Gs&Cs service delivery and allowing the department to track process on CX indicators over time"--Background: Gs&Cs Client Experience Research, page 16. |
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| 610 | 10|aCanada. |bService Canada|xCustomer services|xPublic opinion. |
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| 650 | 0|aSubsidies|zCanada. |
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| 650 | 0|aPublic opinion|zCanada. |
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| 710 | 1 |aCanada. |bEmployment and Social Development Canada, |eissuing body. |
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| 710 | 2 |aIpsos (Firm), |econsultant. |
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| 775 | 08|tRecherche sur l'expérience client des subventions et contributions (année 2).|w(CaOODSP)9.912710 |
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| 794 | |tGrants and contributions applicants client experience research (year 3).|w(CaOODSP)9.926561 |
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| 795 | |tGrants and contributions applicants client experience research 2020.|w9.897581 |
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| 856 | 40|qPDF|s10.62 MB|uhttps://publications.gc.ca/collections/collection_2022/edsc-esdc/Em20-148-2022-eng.pdf|zReport |
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| 856 | 40|qPDF|s972 KB|uhttps://publications.gc.ca/collections/collection_2022/edsc-esdc/Em20-148-2022-1-eng.pdf|zExecutive summary |
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| 856 | 40|qPDF|s815 KB|uhttps://publications.gc.ca/collections/collection_2022/edsc-esdc/Em20-148-2022-2-eng.pdf|zDetailed methodology |
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