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Client experience feedback on new service channel involving phone : the Service Canada Outreach Support Center (OSC).: Em4-32/2022E-PDF

Permanent link to this Catalogue record:
publications.gc.ca/pub?id=9.913187&sl=0

Publication information
Department/Agency
  • Canada. Employment and Social Development Canada, issuing body.
  • Kantar (Firm), issuing body.
TitleClient experience feedback on new service channel involving phone : the Service Canada Outreach Support Center (OSC).
Publication typeMonograph
Language[English]
Other language editions[French]
FormatDigital text
Electronic document
Note(s)
  • Issued also in French under title: Rétroaction sur l’expérience client concernant un nouveau mode de prestation téléphonique : Centre d’appui des services mobiles de Service Canada.
  • "Contract Number: G9292-217567/001/CY."
  • "POR Registration #: POR # 125-20."
  • "Delivery Date: June 14, 2022."
Publishing information
  • [Gatineau, Québec] : Employment and Social Development Canada = Emploi et développement social Canada, 2022.
  • ©2022
Description1 online resource (16 pages) + executive summary (5 pages)
ISBN9780660445014
Catalogue number
  • Em4-32/2022E-PDF
Subject terms
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