00000000nam 2200000zi 4500
0019.916712
003CaOODSP
00520230126124926
006m     o  d f      
007cr |n|||||||||
008221028e201205##oncd    ob   f000 0 eng d
040 |aCaOODSP|beng|erda|cCaOODSP
043 |an-cn---
0861 |aJ2-857/2010E-PDF
24500|aInformal conflict management system, evaluation : |bfinal report / |cEvaluation Division, Strategic Planning and Performance Management.
24617|aInformal conflict management system : |bevaluation
264 1|a[Ottawa] : |bDepartment of Justice Canada = Ministère de la Justice Canada, |cMay 2010.
300 |a1 online resource (iii, v, 99 pages) : |bcharts
336 |atext|btxt|2rdacontent
337 |acomputer|bc|2rdamedia
338 |aonline resource|bcr|2rdacarrier
500 |aIssued also in French under title: Système de gestion informelle des conflits, évaluation : rapport final.
504 |aIncludes bibliographical references.
520 |a"In 2006, the Department of Justice (Department) implemented the Informal Conflict Management System (ICMS) program, which is designed to prevent and resolve workplace conflict. The mission of ICMS is to achieve a workplace culture in which all staff, in all roles and at all levels, have the commitment, the skills and the resources to work collaboratively to seek early resolution of conflicts in a constructive and creative manner. ICMS focuses on both addressing systemic causes of conflict as well as individual instances of workplace conflict. This mission is facilitated by the core activities of the ICMS, including: information sessions, conflict management training, service delivery, communications, and networking and partnering. In the intermediate term, it is expected that these activities will increase accessibility and use of conflict management services and better enable managers and employees to apply a range of alternative methods to successfully manage conflict as it arises. Over the longer term, it is expected that the ICMS will facilitate a shifting towards a collaborative workplace culture that is more open to and effective in resolving conflict"--Executive summary, page i.
650 0|aConflict management|zCanada|xEvaluation.
7101 |aCanada. |bDepartment of Justice. |bEvaluation Division. |bOffice of Strategic Planning and Performance Management, |eissuing body.
77508|tSystème de gestion informelle des conflits, évaluation : |w(CaOODSP)9.918977
85640|qPDF|s882 KB|uhttps://publications.gc.ca/collections/collection_2023/jus/J2-857-2010-eng.pdf